Backbase, the leading Engagement Banking platform provider, was awarded “Most Innovative Mobile Solutions” at the Africa Pay&ID Expo 2022. This award recognizes Backbase’s great work done on the continent these last years.
In Africa, Backbase has seen barriers to digital banking fall but with traditional lenders still being left behind by extremely nimble and agile fintech competitors. Backbase helped a lot of financial institutions surpass their customers’ expectations at every touchpoint and stay relevant in this new digital era.
Backbase has helped African financial institutions explore the power of engagement banking by re-architecting the bank around their customers. The company was able to offer one platform covering all services, from onboarding, money movement, financial overview, or loan applications. This created for our clients a higher conversion rate, a higher retention rate and a seamless banking experience. With Backbase’s innovative digital offer, we help create leaders in banking innovation as we did with the leading bank in Tunisia, BIAT, or in Mauritius with the Mauritius Commercial Bank, by enabling these institutions to launch their mobile and / or web offers.