Backbase
Tech CU Partners with Backbase to Digitally Transform the Credit Union Member Experience
New Partnership With Backbase Will Allow Tech CU to Continuously Develop and Release New Digital Services Faster Than Ever
Tech CU, a leading credit union serving California’s technology community, announced today that it has engaged engagement banking technology provider Backbase to overhaul its members’ banking experience and implement a brand-new digital transformation strategy. The partnership will give Tech CU the ability to facilitate instantaneous software updates to minimize the time and cost associated with upgrades, all while leveraging Backbase’s specialized technical expertise to develop, deploy and optimize new solutions.
The partnership affirms Tech CU’s commitment to optimize its members’ digital banking journeys, enabling it to spearhead a more user-friendly, enhanced online experience. The Backbase platform enables Tech CU to streamline its entire banking technology infrastructure, breaking down internal business line siloes and reducing the number of vendors required to maintain its systems, ultimately resulting in Tech CU orchestrating an enhanced, seamless member banking experience.
Tech CU’s mission is to deliver an experience that wows, and empowers our members to succeed financially – a tall order when our members are among the savviest customers in the U.S., with significant technology enabling banking expectations. They expect and, deserve, a banking experience that matches their own appetite for innovation. Backbase’s service offerings are perfectly in line with our desire to meet these expectations, allowing us to be every bit as nimble and innovative with our offerings as the industry we serve.
Robert Reed
Chief Retail Banking Officer of Tech CU
The importance of instant innovation power in the banking sector cannot be overstated, and we’re thrilled to support Tech CU’s ambition to become the leader in member-first, digital-first banking. Speed and scale are critical competitive differentiators for financial institutions looking to truly own the customer journey, and we look forward to helping Tech CU bring its vision to life.
Vincent Bezemer
Senior Vice President of Americas at Backbase
Backbase is on a mission to put bankers back in the driver’s seat — fully equipped to lead the AI revolution and unlock remarkable growth and efficiency. At the heart of this mission is the world’s first AI-powered Banking Platform, unifying all servicing and sales journeys into an integrated suite. With Backbase, banks modernize their operations across every line of business — from Retail and SME to Commercial, Private Banking, and Wealth Management.
Recognized as a category leader by Forrester, Gartner, Celent, and IDC, Backbase powers the digital and AI transformations of over 150 financial institutions worldwide. See some of their stories here.
Founded in 2003 in Amsterdam, Backbase is a global private fintech company with regional headquarters in Atlanta and Singapore, and offices across London, Sydney, Toronto, Dubai, Kraków, Cardiff, Hyderabad, and Mexico City.
