Building a
Digital-First Bank
The African Digital Banking Transformation Report 2020
With the rise of technology adoption and a growing economy, Africa’s digital banking landscape is set to develop at a record pace in the next few years. A recent survey, conducted among African banks by our partner African Banker, showed that the race for digital is heating up:
of African banks regard digital transformation as one of the most important factors in their bank’s growth strategy.
(Source - African Banker, 2020)
of African banks consider better client services to be the single most important priority for digital transformation.
(Source - African Banker, 2020)
of African banks plan to increase their digital transformation expenditure over the next year for retail banking.
(Source - African Banker, 2020)
There’s no doubt that all African banks recognize the importance of digital banking in their growth strategy. Improved access to digital services can help increase the financial inclusion of many customers across the continent while supporting local economies. The opportunities are massive for banks willing to take the lead and digitally transform their business to truly engage with their customers.
Together with African Banker, we’ve published a comprehensive report that aims to provide a clear roadmap for digital transformation journeys across the African banking sector. In this report, you will find valuable insights on how to get started or further drive your digital initiatives. Download the report now and get access to:
