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Inspiring people to save for the future. How NS&I used Backbase to reach a new generation

NS&I has been a staple of the United Kingdom since they began in 1861, then as the Post Office Savings Bank. Their name has changed over the years, but the bank has always maintained their mission of helping UK citizens save for the future.

To reach younger, digital-savvy customers, NS&I partnered with Backbase to undergo a digital upgrade. As always, we aimed to not only deliver the best possible technology, but to also impart our agile and time-efficient methodology.

The project was such a success that Jill Waters, NS&I’s Director of Retail, noted:

“The speed of the launch exceeded our expectations. In fact, it was the fastest project we ever delivered. It also proved the case for agile working through team development and a joint working practice.”


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