Backbase named a leader in U.S. providers of digital small-business banking by Datos Insights

This recognition is significant and a testament to our unwavering commitment to modernizing small-business banking for financial institutions across the United States. As the digital expectations of small businesses evolve, Backbase is helping banks and credit unions re-architect their digital experiences, moving beyond one-size-fits-all offerings to deliver tailored, scalable, and high-impact banking journeys designed specifically for the needs of America’s small-business economy.

Backbase’s approach is a unified, modular engagement banking platform designed to help financial institutions launch, scale, and monetize digital services for small businesses. Whether a bank is looking to digitally onboard new clients or streamline loan origination, Backbase provides the flexibility to build and grow at its own pace.

Financial institutions can layer on new capabilities as customer needs evolve and business strategies shift, ensuring long-term agility. The platform enables banks to consolidate fragmented digital experiences into a single, modern interface that puts small-business customers in control while giving banks the tools to operate more efficiently and serve more intelligently.

To address the complex and evolving needs of small-business customers, Backbase delivers a library of over 400+ out-of-the-box capabilities that institutions can mix, match, and customize to create personalized and competitive banking journeys.

Key areas of capability include:

• Onboarding & Loan Origination: digitally onboard new business customers and streamline access to capital with integrated loan origination capabilities.

• Digital Banking & Engagement: offer intuitive day-to-day banking tools for payments, cash flow, and account management, available anytime, anywhere.

• Payments & International Trade: empower businesses with seamless domestic and cross-border payment services, invoicing, FX, and trade support.

• Relationship Manager Productivity: give RMs a digital edge with dashboards, insights, and tools to better engage, advise, and manage portfolios.

Beyond-Banking Services: introduce embedded business services like accounting, invoicing, payroll, and analytics to create stickier relationships.

Backbase is positioned as a newer entrant, distinguished by deep, purpose-built solutions and a trajectory of future growth in the U.S.. The market remains dynamic, with room for innovation and leadership as institutions rapidly transform their digital offerings.

Download the full Datos Insights report to explore in-depth vendor comparisons, market insights, and why Backbase is emerging as the platform of choice for small-business digital banking in the United States.