Westerra Credit Union, a leading Colorado financial cooperative, announces today that it has partnered with Engagement Banking technology provider, Backbase, to rearchitect its digital banking experience around its members. The collaboration will see Westerra adopt Backbase’s Digital Sales and Digital Banking solutions to provide comprehensive solutions on a single, unified platform for retail and business banking members alike.
These solutions will enable Westerra Credit Union to modernize its banking technology infrastructure and harmonize the digital experience for members across platforms – in turn, differentiating Westerra as a brand and taking control of their speed of innovation. The credit union will roll out its new digital banking and onboarding platform for retail members first, with business banking to follow shortly thereafter.
Previously, Westerra relied on several digital solutions from various service providers for onboarding and online banking, creating a difficult-to-maintain technology stack. With Backbase Digital Sales and Digital Banking, Westerra will now be able to leverage Backbase’s out-of-the-box applications – in conjunction with Westerra’s own in-house development team – to create a consistent, cohesive and modern digital experience for members.
In addition, the partnership will enable Westerra to better manage and orchestrate the member journey end-to-end. This will include: account opening, applying for a loan, deploying new banking features quickly and autonomously, as well as integrate with third-party fintech applications, ensuring all their members’ financial needs can be met on a single platform. Westerra will also be able to maintain a nimbler technology stack, allowing for flexibility as the organization expands.
About Westerra Credit Union
Westerra Credit Union is a financial cooperative locally-owned by the people who have accounts at the credit union. Eight Denver teachers started the credit union in the midst of the Great Depression. They pooled their funds and made loans to each other to strengthen families and the community during that crisis. Today they carry that mission forward to help families and communities through the financial hardship of the COVID-19 crisis. Denver-based Westerra Credit Union holds ove$1.8 billion in assets and serves 125,000 members throughout the Denver metro area. For more information, visit www.westerracu.com