TPBank leads with innovation and customer-first banking
Founded in 2008, Tien Phong Commercial Joint Stock Bank (TPBank) is one of the leading digital banks in Vietnam. It was awarded ‘Best Digital Bank,’ ‘Best Branch Innovation,’ and ‘Best Savings Account Product’ in 2020.
14 million
In an AI-driven world, legacy systems don’t just slow you down — they shut you out of real growth. To compete, banks need a modular foundation built for speed, intelligence, and scale.
customers
$14.2 billion
In an AI-driven world, legacy systems don’t just slow you down — they shut you out of real growth. To compete, banks need a modular foundation built for speed, intelligence, and scale.
in total assets
Hanoi, Vietnam
In an AI-driven world, legacy systems don’t just slow you down — they shut you out of real growth. To compete, banks need a modular foundation built for speed, intelligence, and scale.
houses the headquarters
Goals & challenges
TPBank needed to differentiate itself in a competitive and oversaturated market. Given their size, they had to carefully balance costs with ROI while finding a solution that could evolve with the digital needs of their customers.
Solution
Backbase enabled TPBank to shorten product development time and enhance their system with an advanced microservices architecture. Combined with Backbase’s expertise and composable banking platform, this solution allowed TPBank to implement large-scale projects efficiently, providing a scalable and powerful foundation.
Results
TPBank took the leap to invest early and is now ahead of the game.
< 9 months
Revamped legacy mobile-internet banking system.
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3M customers
Migrated to the new platform in under 10 months.
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100% automation
Access to new fintech partner solutions anytime, anywhere.
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The aim was to restructure our existing system so that we can offload core banking, shorten the time needed to develop our products, and enhance the reusability of our banking services on multiple channels. Ultimately, embracing a more sustainable platform for the bank’s future. This meant that our customers would be given an omnichannel experience like no other, and the bank could introduce more innovative, customer-centric products.
Backbase
Ready to take the next step?
Backbase
Discover how a flexible, customer-first digital strategy can transform your bank.