You are using an out-of-date browser. Update your browser or view website in basic form.

Je gebruikt de verouderde vormgeving maar je browser is volledig up-to-date.

Essential resources for banking executivesEnter ‘Banking Reinvented’

Engagement Banking: Orchestrating the Customer Experience

While the #1 rule in Engagement banking is putting the customer first, many banks are not equipped to meet expectations through human, personalized digital banking experiences. During this webinar – powered by Backbase and Finextra – a panel of industry experts will dissect how you can design a digital operating model that empowers your departments to collectively create a future-proofed digital platform that delivers instant customer value.

Join our panel members and learn:

  • What prevents banks from building a truly digital operating model
  • How to engage with customers via your apps
  • Tools for resolving back-office inefficiencies and high cost to serve
  • How to leverage partnerships to improve time-to-market


  • Frank Uittenbogaard

    Frank Uittenbogaard,
    Regional Vice President, Europe at Backbase

  • Magdalena Mielcarz

    Magdalena Mielcarz,
    EMEA Head of Digital Channel and Enterprise Services at Citi Bank

  • Simon Bumfrey

    Simon Bumfrey,
    EMEA Head of Relationship Banking at Silicon Valley Bank

Keen to learn more?

  • Image of The future of digital banking in the UK