Engagement Banking: Orchestrating the Customer Experience
While the #1 rule in Engagement banking is putting the customer first, many banks are not equipped to meet expectations through human, personalized digital banking experiences. During this webinar – powered by Backbase and Finextra – a panel of industry experts will dissect how you can design a digital operating model that empowers your departments to collectively create a future-proofed digital platform that delivers instant customer value.
Join our panel members and learn:
- What prevents banks from building a truly digital operating model
- How to engage with customers via your apps
- Tools for resolving back-office inefficiencies and high cost to serve
- How to leverage partnerships to improve time-to-market
Regional Vice President, Europe at Backbase
EMEA Head of Digital Channel and Enterprise Services at Citi Bank
EMEA Head of Relationship Banking at Silicon Valley Bank
Keen to learn more?