Backbase
Payroll Specialist
Established in 2019, our subsidiary Backbase Latam serves as our regional hub for Latin America. We deliver innovative digital banking solutions to financial institutions across Mexico, Colombia, Ecuador, Costa Rica, Panama, and the Dominican Republic. As we continue expanding throughout the region, our Mexico City team remains at the forefront of digital transformation in Latin American banking.
Our modern office is strategically located in Polanco, Mexico City's premier business district, providing our team with excellent connectivity and access to the city's thriving financial sector. This location enables us to work closely with our clients and partners while attracting top talent in the region.
We’re looking for a proactive, detail-driven Payroll Specialist to join our team. You will be responsible for ensuring timely, accurate, and compliant payroll administration across our global employee base. In this role, you will not only manage payroll operations but also look for smarter ways of working by using automation, tools, and data to improve accuracy, efficiency, and employee experience.
This is a great opportunity for someone who enjoys digging into processes, collaborating across departments, and applying technology to streamline routine tasks. Experience with payroll systems is a must, but we are especially interested in candidates who think beyond the manual work and bring a mindset of continuous improvement and innovation.
What you'll do
- Make sure HR and payroll policies are followed and applied in daily work;
- Ensure timely, accurate, and compliant payroll administration;
- Collaborate with HR, Finance, and external payroll vendors to ensure smooth payroll execution;
- Maintain and update data in relevant systems (e.g. BambooHR, Trinet);
- Prepare, process, and check monthly payroll data, reports, and reconciliations;
- Answer payroll-related questions from employees and provide pro forma payslips or resolve payment issues;
- Handle payroll issues, escalate when needed, and follow through to resolution;
- Spot process inefficiencies and suggest ways to improve or automate recurring tasks;
- Work with internal teams to improve data flows and reduce manual work;
- Help test and roll out new tools or AI-based solutions that make payroll work easier and more accurate.
Who you are
- Higher education in HR, Finance, or equivalent through experience;
- 3 to 5 years of hands-on experience in a similar payroll role;
- Good knowledge of Mexico’s payroll legislation;
- Experience working with systems like BambooHR or similar;
- Fluent in English and Spanish;
- Tech-savvy and open to trying new tools, including basic AI applications or low-code platforms;
- Independent, organized, and accurate, with a practical and creative mindset;
- Collaborative and service-oriented, with clear communication skills. Bonus Points
- Affinity with AI and its use in daily HR or payroll tasks;
- Experience working in international payroll environments. What We Offer
- A role with both structure and freedom, with clear tasks and space to improve how things are done;
- The chance to shape how payroll is handled in a fast-moving, supportive environment;
- An international team with friendly colleagues across departments;
- Access to good tools and openness to new ideas that make work more effective
- Yearly training budget;
- Delicious, fresh lunches provided at the office;
- A flexible hybrid work setup that balances remote work and in-office collaboration.