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Agents of change: inside banking’s Agentic AI shift with Accenture’s Brian Shniderman

 - 26 mins 

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Recorded at Backbase ENGAGE Americas, Episode 51 of Banking Reinvented explores the massive opportunities that AI is presenting the banking industry — and the importance of acting now.

In this episode, host Tim Rutten is joined by special guest Brian Shniderman, Senior Managing Director at Accenture and Head of Accenture’s North American Payments Practice. Together, they dissect the various stages of AI implementation, from predictive AI in back-office operations to the emerging world of generative and agentic AI, highlighting practical use cases like improved payment processing, fraud detection, and customer lifetime orchestration.

Tune in to hear all the ways AI is dramatically reshaping banking customer experiences, operational efficiency, and competitive dynamics.

Want more insights into the future of banking? Check out our content hub for impactful podcasts, blogs, and whitepapers.

Host

  • Tim Rutten

    Tim Rutten

    Chief Marketing Officer, Backbase

Guest

  • Brian Shniderman

    Brian Shniderman

    Senior Managing Director at Accenture and Head of Accenture’s North American Payments Practice