Senior Solutions Engineer

As a Senior Solutions Engineer in the Solutions Engineering team, it’s your goal to design the prospect’s end-state solution together with the prospect. The prospect’s ambition and objectives are always the key driver in creating the right solution. You will be part of the Solutions Engineering team (Sales) and the larger Customer Advisory function in which you will fulfill a leading role only gained by excellent performance. Talking technical details while linking them to business outcomes, you comfortably translate requirements into distinguished solutions.

Whether you talk to the board of directors, department heads, or engineering teams, you turn every red light green. You enjoy the occasional travel and the opportunity to stay abroad. Most of the travel will be focused around Iberia, with some trips to other European countries. Trips are typically short, ensuring you can balance work and home life effectively.

You will join prospects in their exploration of Backbase products, that will help them to achieve their digital ambitions. As an all-round expert on digital transformations, you navigate through the full sales cycle, from doing technology deep dives and leading proof of concepts, to leading workshops and generating feedback. Your performance blows each prospect off its feet. And we do need a little extra more.

When we mention a getting-things-done mentality, you immediately recognize yourself. Not only do you feel comfortable talking business, you’re also a congenial companion during coffee breaks. And let’s not forget your organizing skills. Those skills, by the way, also come in handy when planning leisure time, because if we send you to the other end of the world and overload you with work, we do understand that you might want to loosen up afterward and explore the surroundings.

You will join a highly motivated global team with like-minded people that are spread across the globe. Currently our team is spread across Amsterdam, London, New York, Atlanta, Boise, Toronto, Singapore, Tokyo and Sydney.

• Challenge - Engage with customers to uncover their most important business challenges and provide unique insights that will help customers solve their business challenges;
• Storytelling - Present the unique Backbase offering perfectly. You have a natural way of telling a compelling story while demonstrating the product and path to achieve success;
• Better Together - Collaborate with the opportunity team, R&D and Customer Success teams to ensure all activities required to win an account and make a customer successful are planned and delivered with quality;
• Operational Excellence - Have a laser sharp focus on efficiency, quality and standardization of processes. You actively contribute with ideas on how to improve and drive those improvements to completion as well;
• Repeatable Recipes - Work smart by creating and maintaining Backbase-specific tools, content, frameworks and best-practices to help the rest of the team;
• Problem Solver - Understand customer’s business challenges and relate them to a solution that will solve them, including Backbase. You pro-actively suggests solutions and act as a trusted advisor for the larger solution;
• Technical Savvy - Understand the components of Backbase as well as other systems in the ecosystem. You understand the current state of the customer’s technology landscape and will create a solution that integrates seamlessly with all technology components.

• You have 8+ years of work experience as a (digital) banking consultant for a leading vendor in the business. Banking, payments, tech or SaaS experience is a plus. However, a can-do mentality is of more importance than many years of the perfect experience;
• You are smart, digital savvy and act as an entrepreneur. A true team player with a sense of humor, hands-on and self-motivated, able to drive progress and hit deadlines;
• You are a well-rounded and experienced consultant with superior analytical, quantitative and conceptual thinking skills;
• You enjoy teaching new concepts and industry insights to customers and colleagues;
• You know like nobody else how high the “bar” is for a great and impactful sales cycle and respective deliverables;
• You have strong interpersonal and communication skills that will ensure successful customer engagements and collaboration across multiple teams, cultures and timezones;
• You have excellent English speaking, writing and presentation skills, as well as a strong ability to persuade, inspire and motivate others;
• You have the ability to prioritize and plan effectively with a demonstrated ability to work well under pressure and in ambiguity. You thrive in a fast-paced environment and stay flexible and adaptable to growth and change.