Backbase joins the Building Societies Association as Associate Member to champion digital transformation for UK mutuals

AMSTERDAM / LONDON – 1 May – Backbase, the global leader in banking platforms, today announced its associate membership of the UK’s Building Societies Association (BSA). Representing all 42 building societies and 7 credit unions across the UK, the BSA plays a critical role as the voice of the sector. This move reflects Backbase’s deepened commitment to helping building societies modernize their member experience and accelerate their digital transformation journey.

A shared mission to reimagine member engagement

As building societies look to enhance their digital capabilities while staying true to their mutual values, Backbase’s Engagement Banking Platform offers a proven path forward. By re-architecting banking around members, Backbase enables institutions to deliver seamless, personalized, and unified experiences across every channel — from mobile apps to branches.

Our associate membership with the BSA reinforces our commitment to the building societies and the future of member engagement in banking. Building societies have Jonathan Stallardtal experiences.

_{Jonathan Stallard
Regional Sales Director, UK and Ireland at Backbase}

Creating lasting value for members

Backbase provides a variety of benefits to financial services institutions, such as:

• Transforming legacy systems into modern, agile platforms that support digital-first strategies
• Delivering intuitive, member-centric journeys across onboarding, servicing, lending, and more
• Unifying fragmented systems to create consistent experiences across digital and physical channels
• Accelerating innovation with a composable platform and pre-integrated fintech ecosystem
• Driving more frequent engagement and deeper loyalty, while reducing cost to serve and driving growth.

Backbase’s associate membership of the BSA is a strategic step forward in supporting the UK’s mutual sector to thrive through modern, member-centered digital banking.

The BSA welcomes Backbase as an Associate Member and looks forward to the firm sharing its insights and expertise around digital transformation. It’s an exciting time for Backbase to join the BSA as the sector celebrates the 250th anniversary of the founding of the first building society in 1775.

_{Rob Thickett
Policy manager at the Building Societies Association}

About BSA

The Building Societies Association (BSA) represents all 42 UK building societies, both mutual-owned banks, as well as 7 credit unions. Building societies have total assets of almost £525 billion and together with their subsidiaries, hold residential mortgages of over £395 billion, 24% of the total outstanding in the UK. They also hold £399 billion of retail deposits, accounting for 19% of all such deposits in the UK. Building societies account for 40% of all cash ISA balances. They employ around 52,300 full and part-time staff and operate through approximately 1,300 branches, a 30% share of branches across the UK.